Who we are
Our website address is: https://hydesignfurniture.com.
Privacy Policy for HyDesign Furniture on WhatsApp Business API
Effective Date: Nov 1 2024
1. Introduction
HyDesign Furniture is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via the WhatsApp Business API.
2. Information We Collect
When you contact us via WhatsApp, we may collect the following information:
- Contact Information: Your phone number and WhatsApp profile name.
- Communication Data: Messages, inquiries, and responses exchanged with us via WhatsApp.
- Device Information: Technical data, such as device type and IP address, may be automatically provided by WhatsApp.
3. How We Use Your Information
We use the information collected solely for:
- Customer Service: Responding to inquiries and providing product information.
- Order Processing: Facilitating orders, arranging deliveries, and communicating order statuses.
- Marketing and Updates: Sending promotions, new product updates, and offers related to HyDesign Furniture. (You may opt out anytime.)
4. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except as needed to fulfill services (e.g., delivery companies). We may share limited information with our partners only as necessary to process and complete transactions.
5. Data Security
We take appropriate measures to ensure your personal data is protected. However, communication over WhatsApp is not completely secure, and we recommend avoiding sharing sensitive information.
6. Your Privacy Rights
You may contact us to:
- Request a summary of your data we hold.
- Update or correct your information.
- Withdraw consent for receiving marketing messages.
7. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised policy on our WhatsApp account or shared link.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: info@hydesignfurniture.com
Phone: +918281555626
Address: 60/4036, 60/4037, 60/4038, HOMELAND AVENUE,
PUTHIYARA JUNCTION, Kozhikode, Kozhikode, Kerala,
673004
