Effective Date: [Date]
1. Introduction
Welcome to HyDesign Furniture’s WhatsApp channel. By engaging with us on WhatsApp, you agree to the following terms and conditions. Please read them carefully.
2. Scope of Service
HyDesign Furniture uses the WhatsApp Business API to provide customers with information about products, respond to inquiries, and assist with orders and appointments. This service is provided as an additional customer support channel.
3. Acceptable Use
You agree to use this WhatsApp service responsibly and in compliance with all applicable laws and regulations. We reserve the right to limit or block access to individuals who misuse this service, including sending abusive or inappropriate messages.
4. Information Accuracy
While we strive to provide accurate and up-to-date information, product details, availability, and pricing may vary. For confirmation on specific product details or prices, please consult directly with our team.
5. Orders and Payments
- Placing Orders: Orders or inquiries made via WhatsApp are not final until confirmed by HyDesign Furniture. You will receive a confirmation message if applicable.
- Payments: Payment instructions will be provided via WhatsApp when necessary. All payments are processed through secure third-party services, and no payment information is stored on WhatsApp.
- Order Modifications: For any changes or adjustments to orders, please reach out to us directly via WhatsApp.
6. Product Information
All product images, descriptions, and other information shared via WhatsApp are intended to give a general representation of our offerings. Actual product colors, dimensions, and finishes may vary slightly from images shown.
7. Intellectual Property
All content, images, and information shared via WhatsApp are the property of HyDesign Furniture. You may not reproduce, distribute, or use any content for commercial purposes without prior written permission.
8. Privacy and Data Collection
We respect your privacy and are committed to protecting your information. Please refer to our [Privacy Policy link] for details on how we collect, use, and protect information provided via WhatsApp.
9. Limitation of Liability
HyDesign Furniture is not liable for any indirect, incidental, or consequential damages arising from the use of our WhatsApp service. While we strive to provide timely responses, we do not guarantee immediate replies or uninterrupted service.
10. Changes to Terms and Conditions
We may modify these terms at any time. Any updates will be communicated to you through WhatsApp or by updating this page.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@hydesignfurniture.com
Phone: +918281555626
Address: 60/4036, 60/4037, 60/4038, HOMELAND AVENUE,
PUTHIYARA JUNCTION, Kozhikode, Kozhikode, Kerala,
673004
